University Admissions System Transformation

01The Challenge

LSHTM's admissions team was managing a growing volume of postgraduate applications through a combination of spreadsheets, email chains, and a legacy web form that didn't integrate with their student information system. Each application required 8+ manual steps across multiple systems. During peak admissions season, staff were working evenings to keep up, and data entry errors were causing applicant communications to be sent with incorrect information.

02The Solution

Prodevel designed and built a centralised admissions management platform that integrates directly with LSHTM's Banner student information system. The system provides a structured applicant portal, automated document checklist tracking, role-based review workflows for academic staff, and a real-time dashboard for the admissions team. Email notifications are triggered automatically at each stage transition, and all applicant data flows directly into Banner without any re-keying.

03Results

• Admissions processing time reduced from 8+ hours per week to under 2 hours
• Manual data entry errors eliminated entirely through direct SIS integration
• Application processing capacity increased by 300% with no additional headcount
• Applicant satisfaction improved with real-time status updates and faster decisions
• Audit trail for every decision — meeting data governance requirements
• Staff overtime during peak season reduced to zero

“Prodevel transformed our admissions process. What used to consume our entire team during peak season now runs almost automatically. The system paid for itself within the first admissions cycle.”

Joanne Cooper, Head of Student Registry — LSHTM

Tech Stack

Services Used