Effective Date: 2/12/2024
Introduction
Welcome to Prodevel.co.uk. At Prodevel, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services. It also outlines your rights under applicable data protection laws, including the UK General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Information You Provide Directly:
• Name, email address, phone number, and other contact details when you fill out forms, sign up for newsletters, or contact us.
• Payment information (if applicable) when you purchase our services.
• Professional or business information when you submit inquiries about our offerings.
1.2 Information We Collect Automatically:
• Technical information such as IP address, browser type, operating system, and device information.
• Usage data, such as pages visited, time spent on the website, and click-throughs.
1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience and collect information about website performance. See our Cookie Policy for more details.
2. How We Use Your Information
We use your personal data for the following purposes:
• To provide, manage, and improve our services.
• To process your inquiries, purchases, and subscriptions.
• To communicate with you, including sending updates, newsletters, or promotional materials.
• To comply with legal obligations or resolve disputes.
• To analyze website performance and enhance user experience.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
• Consent: When you subscribe to newsletters or agree to our use of cookies.
• Contract: To provide services or products you have requested.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: For improving our services and marketing (provided it does not override your rights).
4. Sharing Your Information
We do not sell or share your personal data with third parties for their marketing purposes. However, we may share your data with:
• Service providers (e.g., payment processors, hosting providers) to facilitate our services.
• Legal or regulatory authorities if required to comply with laws.
• Third parties in the event of a business transfer (e.g., merger, sale, or acquisition).
We ensure that any third parties we work with comply with applicable data protection laws.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Once the retention period has expired, your data will be securely deleted or anonymized.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
• Access: Request access to your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data (subject to legal obligations).
• Restriction: Request to limit the processing of your data.
• Objection: Object to the processing of your data for certain purposes, such as marketing.
• Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the UK Information Commissioner’s Office (ICO).
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your data.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notices.
11. Contact Us
If you have questions or concerns about this policy or how we handle your data, please contact us:
• Email: info@prodevel.co.uk
For complaints, you also have the right to contact the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Prodevel Ltd
Committed to Your Privacy